Check Calendar Availability
Overview
The Check Calendar Availability function allows your agent to check if specific time slots are available for scheduling appointments.When to use
- User wants to schedule appointment
- Check available time slots
- Verify booking availability
- Find alternative times
Configuration
Parameters
- Calendar ID - Target calendar to check
- Start Time - Beginning of time range
- End Time - End of time range
- Duration - Required appointment length
- Time Zone - User’s time zone
Response Format
- Available time slots
- Busy periods
- Suggested alternatives
- Booking requirements
Implementation
Best Practices
- Confirm time zone with user
- Offer multiple options
- Check reasonable time ranges
- Handle conflicts gracefully