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Check Calendar Availability

Overview

The Check Calendar Availability function allows your agent to check if specific time slots are available for scheduling appointments.

When to use

  • User wants to schedule appointment
  • Check available time slots
  • Verify booking availability
  • Find alternative times

Configuration

Parameters

  • Calendar ID - Target calendar to check
  • Start Time - Beginning of time range
  • End Time - End of time range
  • Duration - Required appointment length
  • Time Zone - User’s time zone

Response Format

  • Available time slots
  • Busy periods
  • Suggested alternatives
  • Booking requirements

Implementation

Best Practices

  • Confirm time zone with user
  • Offer multiple options
  • Check reasonable time ranges
  • Handle conflicts gracefully

Next Steps