Skip to main content

Integrate any system with custom function

Overview

The Custom Function integration allows your agent to connect with any external system, API, or service through custom function definitions.

When to use

  • Connect to external APIs
  • Integrate with business systems
  • Access databases
  • Trigger workflows
  • Custom business logic

Configuration

Function Definition

  • Endpoint URL - API endpoint to call
  • Method - HTTP method (GET, POST, PUT, DELETE)
  • Headers - Authentication and content headers
  • Parameters - Dynamic parameters from conversation
  • Response Mapping - How to handle responses

Authentication Options

  • API Key - Header-based authentication
  • OAuth 2.0 - Token-based authentication
  • Basic Auth - Username/password
  • Custom - Custom authentication scheme

Implementation

Best Practices

  • Secure API credentials
  • Handle errors gracefully
  • Validate parameters
  • Rate limiting considerations
  • Response time optimization

Next Steps